LATEST NEWS
Welcome
Welcome to the Bilma PUD Website. The District hopes this site will allow for quick and easy access to information for our customers. The District’s objective is to provide the residents and commercial establishments, OUR CUSTOMERS, with a continuous supply of quality drinking water, a safe sewer system, excellent service to our customers and good budgetary management for the present and the future.
CUSTOMER NOTICE: BILLING SOFTWARE TRANSITION
Bilma PUD’s Operator, H2O Innovation, will be transitioning its billing software provider over the next few months. The new billing software provider is Starnik and the new website to make online payments is https://h2o.starnik.net
Customers will receive new account numbers and if you are currently enrolled in auto-pay, you will be required to register and make a manual payment for your bill due on June 20. Auto-pay will then go into effect on the next billing cycle.
Customers will receive their new account numbers and information to set up their new online account in the following forms:
- Email from customercare@h2oinnovation.com
- Detailed letter from H2O Innovation and Starnik
For more information, please review the letter below from H2O Innovation or contact H2O Innovation’s customer care team at 281-353-9756.
E-Waste Recycling and Document Shredding Event
Dear District Resident,
The District, through its garbage and recycling service provider, is hosting a free event on Saturday, March 23 from 10 a.m. to noon for residents to recycle their electronic waste.
In addition, free document shredding services will also be provided from 10 a.m. to 1 p.m. All paper materials are accepted and staples, paper clips, and binder clips do not need to be removed.
The event will be held at the Spring Creek Oaks Clubhouse #2 at 6002 Bur Oak Drive, Spring, Texas, 77379 in the parking lot nearest the tennis courts.
Thank you,
Bilma PUD Board of Directors
Freeze Warning Preparation
With freezing temperatures right around the corner, it’s a good time to refresh ourselves on precautionary measures for drops in temperature and cold weather.
The Four P’s to Prepare your Home this Winter:
- People
- Pets
- Pipes
- Plants
People
- Avoid going outside if it is not necessary. If you do, make sure you layer up from head to toe.
- To keep you and your family safe, it is imperative your home is warm.
- Make sure your heat is set to an appropriate temperature to make your entire home comfortable. Remember, heat rises so if you sleep upstairs, your room may be warmer than rooms downstairs.
- If you use a fireplace, make sure you have a screen to catch any embers that might escape or a rolling log.
- Never use your stove or oven to heat your home.
- If you smell smoke or see flames, call 9-1-1 immediately.
Pets
- While protecting your family, it is imperative to protect your pets as well.
- Pets, like humans, are vulnerable to cold temperatures. If not taken care of properly, they can succumb to frostbite and even hypothermia.
- If you have a dog that typically lives outdoors, consider letting them inside when temperatures drop to freezing. While their fur does help to keep them warm, it provides little help in freezing temperatures.
- If you absolutely cannot bring them inside, make sure they have a warm shelter, plenty of food and fresh water so it does not freeze.
- If your pet looks like it has any symptoms resembling frostbite or hypothermia, call your vet.
Pipes
- Turn off the sprinkler system shut-off valve. Most residential devices have two shut-off valves. These are typically covered in blue on the valve handles and located before and after the sprinkler system backflow device. A diagram is shown below.
- Release the water pressure from the bleeder valves. The bleeder valves are usually located under the top of the backflow device. If the water does not stop flowing you may have not shut the valves off completely.
- Leave the smaller bleeder valve open, this will let any remaining water in the line expand without breaking the device. Insulate your backflow device. Most hardware/home services stores carry backflow insulation supplies.
- Make sure to cover all your exposed pipes with a cover. You can also cover your pipes with towels, duct tape or another adhesive strip as long as they are wrapped tightly.
- You can also open up the cabinets to let warm air circulate throughout your home. Just make sure any harmful chemicals are out of reach for children and pets.
Plants
- When cold weather hits, it’s a good idea to bring in all of your outdoor plants.
- If you can’t bring in the plant, cover it with a blanket to make sure they do not die.
Other Tips
- Don’t forget to make sure your car is okay for the freezing temperatures. Check your anti-freeze and your batteries. Also make sure to check your tire pressure and the tread.
- Speaking of cars, make sure when you are on the road that you are mindful parts of the roads may be frozen, particularly bridges. Do not speed and never slam on the brakes.
- Make sure if you use a generator, it is outdoors. Do not use a generator inside, including in your garage.