Bilma PUD’s Operator, H2O Innovation, will be transitioning its billing software provider over the next few months. The new billing software provider is Starnik and the new website to make online payments is

Customers will receive new account numbers and if you are currently enrolled in auto-pay, you will be required to register and make a manual payment for your bill due on June 20. Auto-pay will then go into effect on the next billing cycle.

Customers will receive their new account numbers and information to set up their new online account in the following forms:

  1. Email from
  2. Detailed letter from H2O Innovation and Starnik

For more information, please review the letter below from H2O Innovation or contact H2O Innovation’s customer care team at 281-353-9756.