The District would like to reassure residents that the District is not affected by the City of Houston’s boil water notice issued on February 17, 2021 (or any boil water notice issued by neighboring municipalities or MUDs). The District’s water supply and facilities were not at any time affected by the City of Houston’s boil water notice. During this week’s unprecedented weather events, District facilities did not lose power. While water pressure in the District was temporarily reduced on February 17, at no time did it fall below TCEQ standards that require a boil water notice.

Residents are encouraged to refer to the District’s website for updates and sign up for text alerts at the following link: https://bilmapud.classicmessaging.com/

The District is aware of the City of Houston’s boil water notice issued on February 17, 2021. The District is not affected by this boil water notice and there is no need for District residents to boil water prior to use. The District’s facilities are currently operating normally during these challenging weather conditions and backup facilities are available should the need arise.

To preserve the District’s system, please DO NOT drip water as it could lead to District wide problems.

Residents are encouraged to refer to the District’s website for updates.

Status of Garbage Collection/Potential Hazardous Weather for Monday February 15, 2021: RRRT is currently monitoring the weather for potential hazardous conditions impacting garbage collections on Monday, February 15, 2021. RRRT will continue to assess weather conditions through Sunday evening, February 14, 2021, and will make a decision on moving forward with Monday collections or not, based on precipitation and safety. Please continue to visit the District’s website to obtain updates on the status of the February 15, 2021 garbage collection.

Bilma PUD residents, it is time to prepare for colder temperatures! There is a Freeze Watch in effect for Sunday night through Tuesday morning, February 14th – February 16, 2021. Temperatures are expected to drop to freezing levels overnight.

How can District residents prepare? Practice the “Four P’s” as the cold fronts set in:

People:

• Dress in warm clothing, wear coats and gloves when outdoors.
• Protect children and the elderly. Never leave them in a cold place or vehicle.
• Temperatures are predicted to be in the teens Monday night and Tuesday morning.

Pets:

• Bring your pets indoors.
• Provide a warm, safe place for them to eat and sleep.

Pipes:

• Prevent frozen pipes and damage to your home by opening the cabinets under the kitchen and bathroom sinks to allow warm air to circulate and warm the pipes.
• Insulate outdoor faucets and exposed pipes and be sure to disconnect and drain hoses from outdoor spigots.

Plants:

• Protect plants from freezing by covering them with plant-cover fabric, or a light blanket with plastic sheeting on top of it.
• Hydrate plants early so they can absorb and stay healthy through the cold.

Additionally, there are a few vehicle-safety tips to observe during winter weather:

• Keep your gas tank full.
• Have tire pressure checked.
• Have a phone charger, first aid kit, blankets, and jumper cables in your car.
• Check local road conditions at www.houstontranstar.org. State highway information available at www.drivetexas.org.

Lastly, Fire Departments have provided some safety tips surrounding space heaters and other supplemental heating sources during the colder days:

• Never leave a space heater unattended or a child unattended with a space heater.
• Keep all combustible materials (including yourself!) at least three (3) feet away from the heater.
• Never overload outlets or breakers.
• Do not use extension cords for the heater.
• Always turn it off if leaving the room and/or going to sleep.

The Board of the District approved postponement of the North Harris County Regional Water Authority (“NHCRWA”) fee increase that was set to take effect on April billing statements. Such action was taken at a special teleconference meeting of the District held on Friday, April 24, 2020 and is in accordance with the NHCRWA’s decision to postpone an increase in pumpage fees and surface water rates charged to the District.

Dear Valued Customer,

At Residential Recycling and Refuse of Texas, we are continuing to service our customers with the utmost of care. We are following and implementing national best practices, while also taking direction from the CDC, OSHA and other governing agencies to protect our communities and employees during this pandemic.

We have instructed any employee that is under the weather to not report to work. This may result in an occasional new face on the truck that services you. Our office is temporarily restricted for the safety of all involved. We have instituted a work from home policy for our office staff members that can work from home to limit person to person contact.

During this difficult time, we request your understanding should calls not be immediately answered.  ​We are asking that everyone use our email, info@rrrtx.net, for all communications until the CDC feels it is safe for everyone to return to work. While we pride ourselves on customer service, these temporary policies are in place for everyone’s safety.

Please note that many people are working from home, cooking at home instead of eating out, deep cleaning their houses and doing significant yard work during this shelter in place order. The result is an overwhelming amount of trash that is resulting in very long days for our employees and numerous trips to the landfills.

We are taking several steps to avoid disruptions in service to your community and are ask for your help as well.

What can you do to help?

1. For the safety of the people working on our trucks, all household trash should be placed in tied garbage bags to help limit direct contact with waste. Your tied garbage bags should then be placed in trash cans. This is a best practice that has been being instituted nationally. It is also important to place recycling in clear bags.
2. Please limit your yard waste by starting either leaving your lawn clippings in your yard or start a compost pile.
3. Only prune and trim as necessary. We are seeing a significant number of limbs on the curbs. If you do trim, please limit all limbs to no longer that 4 ft in length, please neatly tie in bundles and limit the bundles to 40 lbs. or less.
4. If you use a lawn service to maintain your yard, please have them haul the green waste away whenever possible.
5. Please know that we are doing our best to keep everyone safe. There may be delays due to the high volume of waste being placed at the curb.

Our services are viewed as essential services and thus we expect to be allowed to continue to service you as long as it is safe to do so.

We never lose sight that you are our valuable customer. Thank you for allowing Residential Recycling and Refuse of Texas to service your community.

Best regards,

Russell Wolff
Senior Vice President
Residential Recycling and Refuse of Texas